RadioShack Tactile Point of Sale Machines & Web Accessibility

Goldstein, Borgen, Dardarian & Ho partner Linda M. Dardarian and co-counsel Lainey Feingold negotiated a settlement agreement with RadioShack in which RadioShack has installed tactile point of sale devices at all of its more than 5,000 stores across the United States.  The tactile point of sale machines have tactile keys arranged like a standard telephone keypad, and they allow blind and visually impaired customers to independently enter their PINs and other confidential information when purchasing products at RadioShack stores.  Under the Settlement Agreement, RadioShack will also upgrade its commercial web site to comply with Priorities 1 and 2 of the Web Content Accessibility Guidelines (WCAG) version 1.0, promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium.  In negotiating the RadioShack settlement agreement, we represented the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and the California Council of the Blind (CCB).