Bank of America Enhances Accessibility of Mortgage Documents Under a Settlement Reached by GBDH in Structured Negotiation

May 4, 2016

Bank of America has announced a comprehensive initiative to improve the accessibility of its mortgage information for its blind and visually impaired customers. The announcement is the result of an agreement reached in Structured Negotiation with blind mortgage holder Jessie Lorenz.  GBDH and co-counsel Lainey Feingold represented Ms. Lorenz. No lawsuit was filed or needed.  Read the press release announcing the accessible mortgage initiative.