Safeway Tactile Point of Sale Machines

GBDH partner Linda M. Dardarian and co-counsel Lainey Feingold negotiated a settlement agreement with Safeway, which required Safeway to install tactile point of sale devices in each of its stores nationwide by no later than June 30, 2007.  By the end of this year, Safeway will install tactile POS machines at every aisle in each of its stores nationwide, including those that operate as Tom Thumb, Vons, Randalls, Genuardi’s, Pavilions, Dominick’s, Pak ‘n Save Foods, and Carrs stores.   Tactile point of sale devices have tactile keys arranged like a standard telephone keypad, and they allow blind and visually impaired customers to independently enter their PINs and other confidential information when purchasing groceries at Safeway stores.  The Safeway settlement agreement was negotiated on behalf of the American Council of the Blind (ACB), and the California Council of the Blind (CCB).

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